Remove Prospecting Remove Siebel Remove Tools Remove Training
article thumbnail

The Evolution of CRM: What’s Next?

Miller Heiman Group

While we’ve been a leader in the sales training realm for decades, the concept of CRM has been around even longer. The first major wave of computer-based CRM hit in July 1993, led by Tom Siebel, who designed the landmark on-premise CRM product, Siebel Systems. The tools of the past have made possible the sales of the future.

Siebel 71
article thumbnail

Holiday Wish 1: On-demand CRM Solutions

The ROI Guy

The hottest news in CRM, are for on-demand solutions from companies such as salesforce.com, Right Now and Up Shot (Siebel on-demand). In October we ourselves embarked on upgrading our sales and marketing capability and maturity, revamping all of our processes and tools. But are these on-demand solutions this hype-worthy?

CRM 40