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The ROI from CRM

The ROI Guy

According to a 2003 survey by CAP Ventures Inc., Licensing and support contracts for electronic data interchange (EDI) tools, databases, operating systems and other software. User training and learning time. Poor user adoption -- Ease of use and adequate training are essential. Here's how they break down.

ROI 40
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Does the Vista view include ROI?

The ROI Guy

At Alinean, we incorporated the IDC research, along with research from GCR and WiPro into predictive models and tools to estimate the costs and benefits of migrations, and easily project these figures for any company or situation. On average the additional costs are expected to be $30 to $250 per PC.

ROI 40