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How much does it cost to win a sale – more than yesterday?

Sales Training Connection

Bain analyzed 200 large US-based companies between 2003-2011 – “over half of the companies had increasing sales and marketing expenses as a percentage of revenue.” Profit margins are under increasing pressure. The challenge is – How do you add expertise and manage the cost curves so profit margins are not eroded? Utilization.

Margin 112
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The ROI from CRM

The ROI Guy

According to a 2003 survey by CAP Ventures Inc., User training and learning time. Tangible and intangible benefits Benefits typically include increases in staff productivity, cost avoidance, increased revenue and margin, and reduced inventory costs (due to the elimination of errors). Ongoing administration and support labor.

ROI 40
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Does the Vista view include ROI?

The ROI Guy

Because Vista is built on the Windows Server 2003 operating system, its core is more reliable than predecessor versions. When an upgrade is performed, some organizations offer training for users, although experience with Windows XP illustrated that most users were upgraded without formal training programs.

ROI 40