What is a CRM model?
Zendesk Sell
AUGUST 27, 2019
It’s important to note that a CRM model and a CRM tool are two different things. Yes, this can be confusing, but a CRM tool is software that’s designed to store and manage your customer data. A CRM tool can be used to support your CRM model. This is where CRM software comes in. How it works: [ Source ].
Let's personalize your content