Alice Heiman

NOVEMBER 3, 2021

Erik’s strategy includes gathering extra insight into the customer experience through conversations with customers, a newly launched customer survey, and continued customer outreach. This episode is a must-listen if you feel that your sales strategy isn’t quite hitting the mark with your customers.

Hiring 84

Hiring Strategy Customer Government 84

Hubspot Sales

APRIL 8, 2020

And when they do gear up and venture forth, their efforts on that front are increasingly erring towards customer service activities. They're not excited about working inside, so they are happy to be distracted from telephone sales by customer service and administrative activities — meaning not a lot of selling actually gets done.

Inside Sales 119

Inside Sales Hiring Scale Face-to-face 119

Close.io

SEPTEMBER 4, 2019

Once you’ve identified the sales metrics you want to monitor, you need to uncover where this data currently resides. This could be your sales CRM , an Excel doc, Google Sheets, customer service software, or some other sales management tool. How often will it be looked at and in what context? Follow-up rate.

Examples 82

Examples Top of Funnel Forecasting Lead Rank 82