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Sales Talk for CEOs: Building a Customer-Focused Sales Strategy with Erik Frank (S1:E14)

Alice Heiman

Erik’s strategy includes gathering extra insight into the customer experience through conversations with customers, a newly launched customer survey, and continued customer outreach. This episode is a must-listen if you feel that your sales strategy isn’t quite hitting the mark with your customers.

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How Significant is the Migration to Inside Sales?

Understanding the Sales Force

I dug deeper and learned that the likelihood of an account being for an outside sales role was in direct proportion to the number of years that our OMG Parter/Sales Expert has been with OMG. The September, Week 4 Issue of Top Sales Magazine is available here. That''s code for how old the OMG partner is!

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How and Why You Should Transition from Field to Inside Sales

Hubspot Sales

And when they do gear up and venture forth, their efforts on that front are increasingly erring towards customer service activities. They're not excited about working inside, so they are happy to be distracted from telephone sales by customer service and administrative activities — meaning not a lot of selling actually gets done.

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Sales dashboard templates, examples & KPIs for high-performing teams

Close.io

Once you’ve identified the sales metrics you want to monitor, you need to uncover where this data currently resides. This could be your sales CRM , an Excel doc, Google Sheets, customer service software, or some other sales management tool. How often will it be looked at and in what context?