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15 CRM Statistics You Need to Know

Pipeline

year-on-year (YoY) growth of CRM adoption According to Gartner, at the end of 2017, the revenue of CRM overtook the place of database management systems (DMBSs), making CRM the largest software market in the world. 77% of sales professionals say their organization plans to invest more in sales intelligence tools—including CRMs.

CRM 52
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Choosing the best CRM for sales [Insider’s guide]

OnePageCRM

In larger organizations a CRM ensures all departments, finance, support, marketing and sales all have the same information and makes customer interactions more efficient and effective. The sales CRM software market is expected to grow to a $36.5 At a management level a sales manager needs to see how their sales reps have performed.

CRM 39