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16 Technology Trends Shaping eCommerce in 2020

Hubspot Sales

If the first few months of 2020 have taught us anything, it’s that uncertain times can call for quick pivots to sales and marketing plans. Businesses have had to evolve quickly with trade shows, events, and in-person sales meetings being canceled for the foreseeable future, likely throwing a wrench in many 2020 sales and marketing strategies.

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How To Win Back Lost Customers (14 Ways)

InsideSales.com

Decide if you want your lost customer back. Engage with your customers. Measure customer satisfaction. Create a customer service-centric environment. Inform customers. Reward customers. Over half of Americans have canceled a transaction due to bad service. Engage with your customers.