Airlines Competition Customer Service Inside Sales 
Score More Sales
JUNE 25, 2014
Many of the same ideas are rehashed daily within sales and customer service – and in accounting and operations. In sales and business building – execution is where it is at. Competition is great, and is important in business to maintain your edge. Think airline industry after 9/11. Blurred Lines.
Jonathan Farrington
JULY 12, 2013
In this post, I want to cover just two issues which your company faces in retaining customers: • The true value of exceptional customer service. • Moments of truth. Looking around, it’s easy to see how many companies have developed customer service strategies using the telephone. Bon w/e a tous!
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