Zoominfo
SEPTEMBER 19, 2018
Case studies: Ask successful customers to participate in a case study. Reviews: Ask customers who praised your product features to write a review on TrustRadius, PC Magazine, G2 Crowd, or another popular review site.
SugarCRM
SEPTEMBER 5, 2019
Automotive & Transportation: 49. Insurance: 42. You may also ask if they’ll be okay with you writing their case study. Here are some NPS average scores, industry-wise: Healthcare: 62. Professional Services: 58. Retail: 54. Hospitality, Travel, Restaurants: 53. Manufacturing: 51. Financial Services: 46. Banking: 37.
Zoominfo
SEPTEMBER 19, 2018
Automotive & Transportation: 49. Insurance: 42. Case studies: Ask successful customers to participate in a case study. For easy reference, we’ve compiled a list of current NPS averages by industry ( source ): Healthcare: 62. Professional Services: 58. Retail: 54. Hospitality, Travel, Restaurants: 53.
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