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Jobs To Be Done: The Secret Weapon for Boosting Cold Email Response Rates

Sales Hacker

In a truly wonky-but-useful study done for a fast food restaurant, marketers attempted to figure out how to sell more milkshakes. And they learned some really valuable things about milkshake buyers: A lot of milkshakes were sold in the morning (who knew?). I recommend Skype and Ecam Recorder, Google Drive, and Google Docs.

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Making Remote Working Work for Your Cross-Functional Team

Chorus.ai

A cross-functional team will include individuals from various departments — from sales (including sales development representatives, account executives, and even customer service pros), marketing, product development, and customer success. to keep your team members feeling connected to one another and to company goals while remote.

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