5 Stellar SaaS customer service tips to reduce churn and build loyalty
PandaDoc
AUGUST 26, 2020
Clients paying for SaaS (that is, software as a service) will be doing so on a recurring basis. As with any software, SaaS is subject to an open-ended process of amending and reworking. You might find this a bit of a burden at times, but this feedback is almost always intended in a helpful and constructive spirit.
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