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Selling to bad-fit customers will kill your SaaS startup

Close.io

But if you have bad-fit customers , the feedback will lead you astray. High customer service costs. Your Customer Support and Success team might be able to come up with workarounds to make your product work kind of good enough to get the job doneā€”but it'll never be the great experience your customers should expect.

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How To Win Back Lost Customers (14 Ways)

InsideSales.com

Decide if you want your lost customer back. Engage with your customers. Measure customer satisfaction. Create a customer service-centric environment. Inform customers. Reward customers. Over half of Americans have canceled a transaction due to bad service. Engage with your customers.

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A Guide to Walk Away Negotiations in Sales

LeadFuze

The customer wants a product that is not in your portfolio, and you will need to build the solution from scratch. I remember the time when I was trying to tell a client about how they could use PowerPoint as an effective sales tool. I once had a MEGA enterprise account handed to me from an inside sales team.

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18 essential sales KPIs: What to measure and how to track everything

Close.io

You donā€™t need more sales metrics and data to wade through. Announcement: We've just released a new set of sales reporting tools in Close! And the customizable leaderboard helps sales reps stay focused on activities that generate results. B2B sales KPIs. SaaS and other software sales KPIs.