Selling to bad-fit customers will kill your SaaS startup
Close.io
OCTOBER 30, 2019
But if you have bad-fit customers , the feedback will lead you astray. High customer service costs. Your Customer Support and Success team might be able to come up with workarounds to make your product work kind of good enough to get the job doneābut it'll never be the great experience your customers should expect.
Let's personalize your content