Elevating the customer experience
Sales and Marketing Management
FEBRUARY 26, 2019
In cases where it’s not possible for geographic proximity, a tool like Slack ( www.slack.com ) can be set up with a unique channel for each B2B customer. Too often, sales managers get caught up in making this quarter’s numbers (not a bad thing) and lose sight of long-term potential gains (not a good thing). Focus on process.
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