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Components of a Sales Readiness Platform: Automating the Last Mile of the Front Office

Mindtickle

In search of greater levels of sales efficiency and customer engagement, organizations have spent the last 20 years implementing myriad new technologies. Those then become an organization’s “ capability framework ” that can be used to identify skill and knowledge gaps and drive remediation through training, learning and coaching.

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Components of a Sales Readiness Platform: Automating the Last Mile of the Front Office

Mindtickle

In search of greater levels of sales efficiency and customer engagement, organizations have spent the last 20 years implementing myriad new technologies. Those then become an organization’s “ capability framework ” that can be used to identify skill and knowledge gaps and drive remediation through training, learning and coaching.

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The 30+ Most Desirable Sales Skills & Traits You MUST Develop To Become An Unstoppable Rep

Sales Hacker

Hard Skills – these are often formal and technical abilities learned from academic institutions, workplaces, seminars, mentorships, and training courses. . Depending on your product or service, you can still offer additional value and generate more business with existing customers.

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4 Ways to Regain a Customer’s Trust After Losing It

Zoominfo

Before you can regain a customer’s trust, you must understand why it was lost in the first place. Only then can you take the proper steps to remedy the issue. Some customers are direct—they voice their displeasure and tell you why they have lost trust in your company. Customer service follow up.

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4 Ways to Regain a Customer’s Trust After Losing It

Zoominfo

Before you can regain a customer’s trust, you must understand why it was lost in the first place. Only then can you take the proper steps to remedy the issue. Some customers are direct—they voice their displeasure and tell you why they have lost trust in your company. Determine the source of the problem.

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Target Audience and Buyer Persona: What Is It and How to Use It?

LinkedFusion

The key lies in creating a buyer persona – a detailed representation of your ideal customer. This persona paints a vivid picture of their pain points, the type of marketing material they can connect with, and the channels where they are most active. Exceptional customer service across touchpoints cements loyalty.

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What to Look For in a Sales Coaching Platform

Showpad

Reps are first taught the essential tactics of the trade as part of onboarding — effective communication across multiple channels, uncovering a prospect’s needs, building rapport, overcoming objections and so on. The collection, analysis and actionable use of data is also vital to coaching. Thorough integration.