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Engagement Experience fuels Customer Experience

Babette Ten Haken

The quality of engagement experience is essential for fueling ongoing, high-quality customer experiences. First, the act of engaging customers encourages both customers and sellers to exchange energy with one another. Like a chemical equation, is the desired reaction balanced and controlled?

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

Best-selling author of Embrace Your Edge, Hang is a global speaker on sales, leadership, and diversity & inclusion in the workplace. She holds a BS in Chemical Engineering from the University of Texas at Austin and lives in Los Altos, California with her two children. What is one a-ha moment you’ve had in your sales career?

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