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Do You Use The Seven Top Ways You Can Look After Your Customers?

Smooth Sale

If running a hotel or B&B, you could offer your guests free room upgrades or breakfast upgrades. If you constantly have staff coming and going, this will lead to a high churn rate. Customer service and training teach us to ensure employees are the best version of themselves. Make Everyone Feel Welcome. Pexels CCO License.

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Benefits Of CRM In Hospitality Industry

Apptivo

One such software that has become a fundamental part of the hospitality industry and hotel management, in general, is CRM. In this blog from Apptivo, we’ll discuss how do hotels use CRM and the importance of CRM in the hospitality industry. This is applicable to sales in the hotel industry. Performance Tracking.

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The Ultimate Guide to Sales Forecasting

Hubspot Sales

Simultaneously, look at bumping up marketing spend and investing in prospecting training for your reps. However, in a quarter when far fewer customers churn, your profits will increase. For example, if you sell consulting services to hotels, you’d be interested in an anticipated rise in tourism.