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5 Ways a Time-Aware CX Platform Can Save You Time [and Money!]

SugarCRM

The constructive use of time can be that crucial edge making your organization stand out from competitors. Fortunately, today’s businesses have a new ally in the quest to maximize their productivity: SugarCRM. This process also allows for seamless agent responses to any issues with a customer’s order or Sugar instance.

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How CRM can unlock the value in AI

SugarCRM

As this technology continues to grow in stature, more and more devices will become data points feeding AI, which has a huge impact on the customer’s experience and the foundation upon which CRM is based. It’s therefore unsurprising that consumer-facing businesses have started introducing AI into their customer service offerings.

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