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The Keys To Retaining and Losing Your Customers

Understanding the Sales Force

It’s been quite a while since I’ve written an article about the role that customer service plays in the retention and renewal of customers and accounts. Some products are so exclusive, and so desirable, that crappy customer service might not even stop you from buying again.

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How to Increase Profit Margin: 5 Strategies for Any Business

Hubspot Sales

For more insight on how to construct an effective pricing strategy, check out this article. If prospects are willing to pay more for your product or service, your profit margin on each sale will expand — that's pretty straightforward. Constantly communicate the ROI they're seeing as a result of leveraging your product or service.

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