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How to Use Your CRM to Grow Your Business

SugarCRM

According to a recent report we conducted, 33% of the respondents claimed that the most important part of the buying journey over the last five years is customer service and creating upsell/cross-sell opportunities. So, let’s discuss how you can leverage these strategies to grow your business. Cross-Selling: What Is It?

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How to Build a Brand Ambassador Program for Your Business

SugarCRM

When your customers provide feedback on your products and services and see it implemented, they feel emotionally invested in your brand. It strengthens the relationship and fosters incredible brand loyalty. Besides, your customers have a perspective that you might not have. Help Build Brand Ambassadors with SugarCRM.