Increase Sales

MARCH 23, 2017

Once again I realized how truly priceless the first customer service experience really is. I did my research and discovered Data-Max Wireless. The frontline person who opened the account and scheduled the service call was incredibly friendly and competent. So a $75 service call turned into an over $2,000 sale.

Customer Service 96

Customer Service Wireless Customer Real Estate 96

Lessonly

NOVEMBER 12, 2021

Customer service success doesn’t happen overnight, and it certainly doesn’t happen when you go it alone like Michael Scott. Thrive Market, a health food e-commerce retailer, has a team that has grown from five to 90 customer service employees in just three years. Before we begin, let’s be really clear about something.

Training 49

Training Wireless Customer Customer Service 49

Hubspot Sales

NOVEMBER 29, 2021

Here, we'll take a closer look at how to increase profit margin, go over what typical profit margins look like by industry, and see how you can gauge how solid yours is. Evaluate your marketing strategies and service infrastructure to see if you can improve how you attract and retain customers. Telecom (Wireless): 4.60%.

Margin 112

Margin Chemicals Real Estate Strategy 112

Lessonly

SEPTEMBER 20, 2018

So, how do high-performing customer service teams listen to their people, identify successes and challenges, and accurately assess their team’s training needs? And while we’re in one of—if not the fastest—moving industries in wireless, we’ve had some antiquated processes that we self-recognize.

Customer Service 22

Customer Service Training Customer Wireless 22

Sales Hacker

AUGUST 15, 2018

Innovative leaders even know how to find the most affordable services without compromising on quality and customer service. Customer service. More than 150,000 companies choose Nextiva’s business phone service for a reason. You’ve likely already heard of Verizon Wireless. Built-in collaboration tools.

System 42

System Tools Ideal Customer Profile Small Business 42