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Angry customer? Why that’s actually good news for you

Selling Essentials RapidLearning Center

The researchers surveyed 198 buyers to explore what happens when customers get angry, and found something surprising and potentially very useful for sales and customer service professionals: Customers will let you know they’re angry when they “believe they can potentially alter and/or seek a remedy for a negative event.”

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The 30+ Most Desirable Sales Skills & Traits You MUST Develop To Become An Unstoppable Rep

Sales Hacker

Accurate information about clients, market trends, rival solutions and other business intelligence enables a salesperson to make better decisions, engage the right customers better, and close high value deals while shortening the sales cycle. Policy Knowledge. Tools have changed and so have customer demographics.

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170 Sales Terms From A – Z: The Updated Glossary of B2B Sales Definitions

Sales Hacker

Complex Sale is a type of sale common in B2B markets involving multiple decision makers, custom service or purchase agreements, and relatively longer sales cycles. Implement corrections or remedial actions. SaaS is an acronym for Software as a Service. Determine cost efficiency or an individual’s job performance.