3 Ways to improve Your Customer Retention Scorecard
Babette Ten Haken
AUGUST 23, 2018
When you take ownership of not only acquiring, but retaining customers, you develop your own customer retention scorecard. After all, they are hired, and compensated, to go out there and hunt prospective clients. Once they consummate the sale, and the contract is signed, they hunt up their next deal. Close deals.
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