Using AI and Empathy to Create Marketing Strategies and Improve CX
SugarCRM
JANUARY 3, 2022
Pandemic disruption continues to teach us that companies operating from a place of empathy and customer knowledge build stronger relationships and loyalty—the hallmarks of an effective marketing strategy. Marketers must operate with compassion. AI: A Marketing Tool to Improve CX. Empathy Is Vital to Marketing Success.
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