Remove Loyalty Remove Retention Remove Sales Remove Telecommunications
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Value-Added Services Can Provide a Pricing Advantage

Distribution Pricing Journal

That tends to lead to higher customer retention and loyalty so you get a higher share of wallet. It’s a popular technique in the distribution industry, used to provide added value to the customers and boost sales volume. Customers save time and you increase your sales. Training encourages both loyalty and upsells.

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What is a help desk? How is it helpful for the sales field?

Apptivo

How is help desk useful for the sales field? Help desk- the catalyst that eases every sales person’s job! Example – In the Airtel Zero Complaint ad campaign, Airtel , one of leading telecommunications companies, promised to deliver zero complaints from its customers. How is help desk useful for the sales field?

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What is a contact center? How to create a successful contact center.

Apptivo

The primary focus is to offer superior customer support, provide customer service and assist them in sales. The agents are given scripts, which is usually a framework to provide superior customer support, thereby generating the sales. Call centers provide customer service, technical support and sales interactions.

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How to Drive Business Growth Using Net Promoter Score

Zoominfo

Consider these statistics: A 5% increase in customer retention can increase profits between 25% and 95% ( source ). But, building up customer loyalty isn’t easy. Fortunately, businesses can simplify this process by using a popular customer loyalty metric known as Net Promoter Score. Let’s get into it! What is Net Promoter Score?

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How to Drive Business Growth Using Net Promoter Score

Zoominfo

Consider these statistics: A 5% increase in customer retention can increase profits between 25% and 95% ( source ). Fortunately, businesses can simplify this process by using a popular customer loyalty metric known as Net Promoter Score. Telecommunications: 24. Customer retention is critical to business growth.

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