The ROI Guy

DECEMBER 15, 2005

Several reports recently published claimed that the return on investment (ROI) from recent CRM implementations had been dismal, with eight out of 10 projects failing to deliver on ROI promises, and project failure rates typically running between 50% and 70%. According to a 2003 survey by CAP Ventures Inc., Implementation labor.

ROI 40

ROI CRM Licensing Survey 40

The ROI Guy

JUNE 9, 2009

The ROI / TCO tools can be found at: [link] [link] The blog can be found at: [link] This blog post is a response to Kaplan's post: 1) Personalization required - First, we could not concur more with Kaplan's assertion that the metrics you collect and enter into an ROI model are the most important.

Microsoft 40

Microsoft Comparison ROI Licensing 40

The ROI Guy

NOVEMBER 30, 2006

Standardized desktop strategy (savings of $110/PC): Deploying a standardized desktop by minimizing hardware and software configurations. Because Vista is built on the Windows Server 2003 operating system, its core is more reliable than predecessor versions. The Bottom-Line: Real ROI from Vista?

ROI 40

ROI Outsourcing Services Distribution Licensing 40