Jonathan Farrington

DECEMBER 13, 2011

Customers Not Complaining? The company didn’t have a customer service policy, nor did it believe in wasting money on training. Customers seemed happy enough. He invested heavily on advertising, and making sizeable capital changes. He never once thought of getting some feedback from the customers.

Customer 32

Customer Retail Policies Loyalty 32

Connext Digital

AUGUST 29, 2019

Data plays an essential role in providing excellent customer service. Regardless of industry, brands and businesses who have personalized their approach tend to have better engagements with their customers. . Digital Advertising – 63% of consumers said that they are annoyed when brands send out generic messages repeatedly.

Data 58

Data Company Strategy Buyer Persona 58

Connext Digital

AUGUST 29, 2019

Data plays an essential role in providing excellent customer service. Regardless of industry, brands and businesses who have personalized their approach tend to have better engagements with their customers. . Digital Advertising – 63% of consumers said that they are annoyed when brands send out generic messages repeatedly.

Data 56

Data Company Strategy Buyer Persona 56