2018, Airlines and Tools - Sales Pro Central

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2018

Airlines

Tools

Why Customer Experience Should Be Top of Mind for Sales Leaders

No More Cold Calling

APRIL 18, 2019

Usually, major airlines treat you like a number—unless you’ve flown zillions of miles with them—but this time, they made me feel like a real person. Most major airlines and other consumer businesses don’t recognize the power of a smile and a welcome. Image source: Tiffani Bova, “Future of Sales” report, Salesforce 2018.

Airlines

Airlines Customer Referrals SalesForce

Dream Teams: Why Effective Collaboration Requires ‘Diverse Mental Tool Kits’

Nutshell

JUNE 8, 2018

When you ask tall people what makes for a good airline, most of them will tell you “legroom,” while short people will tell you “elbow room.” Perspective is one dimension of every person’s mental tool kit. This puzzle helps us understand the second dimension of a person’s mental tool kit: something called heuristics. FREE GUIDE.

Tools

Tools Groups Airlines Follow-up

Why Customer Experience Should Be Top of Mind for Sales Leaders

Dream Teams: Why Effective Collaboration Requires ‘Diverse Mental Tool Kits’

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