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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. If the folks you sell to regularly return products or split after a month of using them, your personal bank account could very well suffer.

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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. If the folks you sell to regularly return products or split after a month of using them, your personal bank account could very well suffer.

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The Lost Art of Selling

Platinum Rules for Success

Suddenly, sales teams were deemed too expensive to maintain, and the responsibility for driving revenues shifted to the marketing department. We have recently seen firsthand, what a lack of trust in the banking system has done to the global economy. Sales people get a lot of negative feedback from prospects and clients.

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38 Most Dynamic Women in Sales (The 2019 Edition)

Sales Hacker

I had to let go of my well-trained staff and focus on healing. President, Inside Sales Advisor, Digital Sales Trainer, and Speaker at Factor 8. How long have you been in sales? . I’ve been in sales for 20+ years between sales leadership and sales training leadership. Sales Expert and Coach.

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