SugarCRM

JANUARY 13, 2022

Today’s buyer journeys are very different from ten years ago. You now have modern tools to track and identify your customer’s pain points, understand their preferences, and maximize the experience for your target customer. They help you transform your customer service discipline into a science—one you can measure and quantify.

ROI 26

ROI Customer Loyalty Churn 26

SugarCRM

AUGUST 3, 2021

Customer-centric businesses are 60% more profitable than their counterparts due to their drive to understand and deliver exceptional customer experiences. Creating seamless customer experiences (CX) throughout your business is more critical than ever before. Sugar Serve: Process-Driven Customer Support.

Infor 26

Infor SugarCRM NetSuite Lead Rank 26

SugarCRM

JULY 29, 2020

Effectively, a BDR is a market researcher, sales representative, and customer service professional rolled into a single job description. Often BDRs can provide a unique insight into the readiness of the customer based on their conversations including if the conversation is premature or overdue.

Lead Rank 26

Lead Rank Marketing Qualified Lead Sales Qualified Lead Lead Scoring 26

SugarCRM

DECEMBER 10, 2021

B2B consumers have higher expectations about the customer experience (CX) that encompasses every aspect of a company’s offerings. Every team contributes to this experience through the quality of customer service, advertising, service features, ease of use, and reliability.

Face-to-face 26

Face-to-face Loyalty Advertising Advertising 26