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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Retention Boosts Your Referral Rate Lastly, retained customers are more likely to tell their friends and family about your products and/or services than new buyers. Improve customer retention (and your sales career as a whole) by presenting yourself in a positive light. Offer your best customers free branded items and discount offers.

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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Retention Boosts Your Referral Rate. Since 92% of modern consumers trust referrals from friends and family more than all other forms of advertising, happy customers could be an amazing source of quality leads for you. Related: How to Build an Automated B2B Referral Machine. Reputation does matter in sales.

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The Ultimate Guide to Sales Metrics: What to Track, How to Track It, & Why

Hubspot Sales

Number of demos or sales presentations. Number of referral requests. Activity sales metrics are leading indicators. Pipeline Sales Metrics. Gauge the health of your sales pipeline with these metrics. Sales and business development. Paid advertising. Field Sales KPIs. Number of emails sent.

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38 Most Dynamic Women in Sales (The 2019 Edition)

Sales Hacker

I love the process, the aroma, and of course, that first sip. I hope it speaks to business owners who have a complex B2B sale and are stuck, or who want tremendous growth to build a strong sales organization to hit their goals. My other goal is to start a sales minor at The University of Nevada. Sales Expert and Coach.

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