PandaDoc

AUGUST 26, 2020

Whatever sector you’re in, in order to succeed you need to offer a combination of excellent customer service , high-quality products, and genuine value for money. Clients paying for SaaS (that is, software as a service) will be doing so on a recurring basis. Why customer service matters.

Churn 59

Churn Customer Service Loyalty Customer 59

Zoominfo

SEPTEMBER 24, 2019

Here are a few ways to collect customer feedback in a constructive way: Automated satisfaction surveys. Develop a system to automatically offer a customer satisfaction survey to collect the information you need to fix the problem at hand. Or, if a customer cancels online, offer the survey as part of the cancellation process.

Cancellation 171

Cancellation Remedy Lead Rank Lead Scoring 171

Zoominfo

OCTOBER 5, 2021

Here are a few ways to collect customer feedback in a constructive way: Automated satisfaction surveys Develop a system to automatically offer a customer satisfaction survey to collect the information you need to fix the problem at hand. Or, if a customer cancels online, offer the survey as part of the cancellation process.

Cancellation 100

Cancellation Remedy Lead Rank Lead Scoring 100

The ROI Guy

APRIL 25, 2006

But, is SOA just another vendor initiative to sell more hardware, software and services, or truly an industry changing construct? And in the end, many organizations realize that much of the dedicated capital investment in hardware and purchased software has been under-utilized, highly customized and inflexible to change.

Lead Rank 40

Lead Rank Lead Scoring Banking Benefit 40