Remove Channels Remove Knowledge Base Remove Sales Management Remove Twitter
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EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE

Apptivo

As a business leader, you understand the importance of providing seamless customer support across multiple channels. Customers today expect to connect with companies through the channel of their choice, whether that’s chat, email, phone, or social media. What is customer service software?

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EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE

Apptivo

As a business leader, you understand the importance of providing seamless customer support across multiple channels. Customers today expect to connect with companies through the channel of their choice, whether that’s chat, email, phone, or social media. What is customer service software?

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How to Enable Your B2B Sales Team to Convert Inbound Leads

Sales Hacker

Technology provides multiple potential channels for response: Website chat. Ideally, most if not all of these channels will be used to engage an inbound prospect. Twitter Profile URL. A great reference point on how to do this is ClozeLoop’s Cory Bray , who is a wizard at creating knowledge bases for sales. .

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An Open Letter to Social Sellers Everywhere

Tony Hughes

For Millennials and others looking to leverage LinkedIn or Sales Navigator at the core of your strategy, I would highly recommend dropping everything and reading Neil Rackham 's books like SPIN Selling. Where I'm going with this is that Trigger Event selling is a science irrespective of technological channel. It's Google Glass.

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Manage Customer Satisfaction with a Crisis Management Plan

Sales Hacker Training

And whether you’re running away from Vogons or trying to manage a PR crisis on Twitter, it’s advice everyone needs. A solid crisis management plan will help your team, and your customers, stay calm. Twitter is one of the best platforms to communicate with your audience. Contact your customers.