article thumbnail

Engagement Experience fuels Customer Experience

Babette Ten Haken

Do we negatively bias customer inclination to further engage with us, our organizations and our brands? Think about an over-dependence on cold calling, marketing automation and running around networking events throwing business cards at everything. Then put ourselves in the shoes of current and potentially future customers.

article thumbnail

Are You doing Business with Unintentionally Disposable Clients?

Babette Ten Haken

One of my clients is an Industry40 small custom fabricator with a sales force of two: the CEO and the General Manager. However, the GM generates business by cold calling companies and bidding on whatever crumbs of projects they throw in his direction. Babette’s Playbook of collaboration hacks, Do YOU Mean Business?

article thumbnail

170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

I scheduled a demo on my very first cold call and that felt like the first “aha moment” of my career! I struggled at first when it came to making cold calls. The best salespeople in the biz had to fumble on their first cold calls – trust the process! Be confident. Maggie Callahan.

Hiring 130