Remove Customer Service Remove Eloqua Remove Leads Remove Tools
article thumbnail

Marketing Automation is Not Marketing Strategy

Pointclear

But it’s only a tool. Too often, these days, I am hearing B2B marketers mouth claims like, ”We got this new [fill in the brand] automation tool, so now we can reduce headcount.” But it’s only a tool. Marketers thought that the new CRM software would solve their customer service and customer retention problems.

Marketing 266
article thumbnail

Create a Successful B2B Sales Experience in 16 Steps

LeadFuze

Here’s one of the great B2B experience examples: If it took a week to close one deal, but two hours for another, you can identify that there might be an issue with the lead qualification process. Map out your customer journey. You can use a tool such as Eloqua to set up your customer journey map. The best part?

B2B 95
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Telemarketing Remains the Unsung Hero of Lead Generation

The Sales Association

Why Telemarketing Remains the Unsung Hero of Lead Generation. She is the former Vice President of Telesales & Customer Service at Lotus Development, a subsidiary of IBM. From the beginning, I saw the value of leveraging and integrating many marketing and sales channels in support of the customer relationship and the sale.

article thumbnail

170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

Rachael Rohn’s 15+ year career has focused on leading high-growth companies across a variety of industries, including e-commerce, healthcare, and real estate, where technology is leveraged to improve the consumer experience. Waninger is the Founder and CEO of Lead at Any Level. 2x Founder leading sales, marketing and operations teams.

Hiring 130