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3 Ways to improve Your Customer Retention Scorecard

Babette Ten Haken

Do you have a customer retention scorecard? Any of the plethora of scoring systems which measure customer satisfaction and loyalty. And your own performance is measured and compared with the ratings customers provide on a quarterly basis. Customer retention matters when it is time to renew that contract.

Retention 154
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Are You Comfortable With Negotiation?

Smooth Sale

Anyone associated with sales or entrepreneurship quickly recognizes the elements of successful negotiation. In the end, you are far more likely to earn the job or the sale. Over time, client loyalty and referrals build on an even keel. ’ The questions and answers following keep the conversation friendly.

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20.5 Attitude Gems For You To Read And Study | Jeffrey Gitomer.

Jeffrey Gitomer

Hire Jeffrey. “Revel” and “lament” are choices. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Hire Jeffrey. Dont let your next sales meeting suck! Hire Jeffrey to speak at your next corporate event. The Sales Bible.

Study 332