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Informal vs. formal learning: What’s the difference?

BrainShark

An internal knowledge base. The bite-size content can easily be consumed, shared, and distributed via an internal knowledge base or through messaging apps like Slack or Microsoft Teams. Informal learning consists of: Microlearning. Just-in-time learning. Short-form content. Continuous reinforcement.

Fashion 62
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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

For instance, using chatbots to communicate with customers and solve help desk tickets automatically, or using automated email workflows to nurture sales prospects down the funnel. CRMs will offer a high-definition view of customers. Enriched data to show the full customer journey and previous support tickets. Manufacturing.

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