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5 Ways To Improve Your Customer Retention Rate

Apptivo

They connect the dots, assist in overcoming the drawbacks associated with a product, and convey the message of the management or the customers to the counterpart. As a matter of fact, it emphasizes the key role employees play to bring in new customers and improve customer loyalty. Customer Retention Rate Calculation.

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Can Distributors Reduce Price to Attract Customers?

Distribution Pricing Journal

Unfortunately, even though price reductions can be effective in getting new initial purchases from customers, they do not necessarily ensure any level of customer loyalty. Getting a customer in the door is just the first step and keeping them happy so that they return frequently with more purchases is the real challenge.