Customer Service Revenue Tools Tourism 
Apptivo
DECEMBER 1, 2021
Customer retention, on the other hand, concentrates on preventing existing customers from leaving your business. In short, it decreases the customer churn rate. According to a study , 89% of companies state that excellent customer service plays a huge role in improving the customer retention rate.
Distribution Pricing Journal
SEPTEMBER 21, 2023
The tourism industry is exceptionally elastic. What it really means is that elasticity in distribution is more complicated than just a price up or down decision and can vary across customer segments, product lines, industries, season and market conditions. Add Value Most distributors have created unique value-added services.
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