MTD Sales Training

JULY 13, 2012

Sales and customer service people often take such calls for granted, believing that the caller MUST have an interest since they called in. Often the potential customer is not even certain if they called the right number, let alone what the person who answered said. MTD Sales Training. Image by Imagery Majestic).

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Customer Centric Selling

OCTOBER 16, 2013

Sales Training Article: What NOT to Say. John Holland, Chief Content Officer, CustomerCentric Selling® - The Sales Training Company Image courtesy of Imagery Majestic at FreeDigitalPhotos.net Most sellers, sales managers and executives of vendor organizations are rightfully concerned about what is said during buyer interactions.

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Customer Centric Selling

JULY 30, 2014

By John Holland, Chief Content Officer, CustomerCentric Selling® - The Sales Training Company. Image courtesy of Imagery Majestic at FreeDigitalPhotos.net. As with many selling issues, the problem is that this term is taken from an inside-out view rather than an outside-in customer/buyer perspective.

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Customer Centric Selling

AUGUST 12, 2015

By John Holland, Chief Content Officer, CustomerCentric Selling® - The Sales Training Company. Image courtesy of Imagery Majestic at FreeDigitalPhotos.net. Sales Tips: Business Development - "Just Do It!". Business development (BD) is one of the most challenging parts of a salesperson’s job.

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