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Epiphany

Inside Sales

Training

CRM Hijacks Customer Experience Strategy

Tony Hughes

NOVEMBER 4, 2018

But here is the epiphany I had in working with these focus groups and capturing their issues and insights: Customer Relationship Management has been hijacked by software technology. A common theme with delegates in these research groups was that they never ask for funding for CRM because ‘CRM as a dirty word’.

CRM

CRM Strategy Customer Epiphany

170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

OCTOBER 7, 2021

The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world. Lori speaks, writes, coaches and trains company leaders on ways to find, recruit, retain, and promote more women in sales and helps women become part of the best profession – B2B sales.

Hiring

Hiring Ideal Customer Profile Top of Funnel Lead Rank

Sales Pro Central

CRM Hijacks Customer Experience Strategy

170+ Women in Sales Share Their Career-Defining Aha Moment

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