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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Smart salespeople know that the initial sale is small potatoes compared to the numerous sales they can make in the future if they learn to retain their current customers. So today, we’re diving deep into the world of customer retention. What a customer does after the deal is done is somebody else’s problem, right?

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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Smart salespeople know that the initial sale is small potatoes compared to the numerous sales they can make in the future if they learn to retain their current customers. So today, we’re diving deep into the world of customer retention. Customer Retention: A Definition. Customer Retention = More Revenue.

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What Type of Sales Training is Right For Your Team?

Janek Performance Group

In this method, you select an internal candidate, often a sales manager , to transition to the role of sales trainer. The key benefit is that they are familiar with your product, policies, and procedures. Finally, outsourced sales training can be more cost-effective than in-house development and administration costs.

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Pay Transparency: A Crucial Part of Your Recession Survival Kit

The Spiff Blog

Nearly half of full-time workers in the United States report their employers discourage or ban discussing compensation ( source )— in spite of formal pay secrecy policies being illegal in the private sector for almost a century. Chances are, zero. The dangers of pay secrecy. This is a mistake.

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The Best Sales Glossary for Sellers

Mindtickle

ACV helps organizations assess the profitability and long-term worth of their customer relationships, allowing them to make informed decisions regarding customer acquisition, retention strategies, and resource allocation.