Remove 2013 Remove Customer Service Remove Loyalty Remove Marketing
article thumbnail

What is the State of Marketing in 2013

Score More Sales

It is time to review how a customer experiences your brand says IBM. The annual “State of Marketing” Global Survey of Marketers has again been completed, and results were announced at the Smarter Commerce Global Summit last week. A shocking statistic of $83B lost each year in poor customer experiences.

Marketing 241
article thumbnail

The Cycle Of Customer Loyalty: 8 Tips To Live By

InsideSales.com

Read on and learn how to build strong customer loyalty and gain a positive brand reputation for your business. RELATED: How to Transform Customer Service into a Sales Machine. In this article: What Is Customer Loyalty and Why Should You Invest in It? Commit to Earn Loyalty (Comments / Referrals).

Loyalty 45
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

It’s a fact: customers like to gripe

Sales and Marketing Management

Issue Date: 2013-11-01. Teaser: The harsh reality of the customer service world is that customer service teams tend to do more harm than good. The harsh reality of the customer service world is that customer service teams tend to do more harm than good. read more'

Customer 176
article thumbnail

Social Selling and Big Data at the Upcoming Sales & Marketing 2.0 Conference #S20C

SBI

Social Selling and Big Data at the Upcoming Sales & Marketing 2.0 will host the Sales & Marketing 2.0 They do this with the help of actionable insight from their data – data about their markets, customers, contracts, products, and historical sales. Sales & Marketing. Conference. COMMON THEMES.

article thumbnail

7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

article thumbnail

Best Sales Blogs: The Ultimate List of 55+ (Recently Updated!)

LeadFuze

How to Make Sales and Marketing Meetings More Effective and Impactful. Leah Bell is the Content Marketing Specialist for SalesLoft. The Gist: WoodPecker has a “ mission is to enable all B2B companies to connect with their ideal customers. Direct Mail Marketing: What it is, Why Snail Mail Works, and How to Execute it.

article thumbnail

170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

A Vietnamese immigrant, dedicated mother, and seasoned technology executive, Hang Black has an extensive background in engineering, marketing, sales, and entrepreneurship. Most recently, she held a variety of executive roles at Sailthru from 2013-2020, ultimately becoming the company’s Chief Revenue Officer. Hang Black.

Hiring 130