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SugarCRM’s 2020 Year in Review

SugarCRM

Last year started perfectly for SugarCRM. We had an extensive list of innovative initiatives to improve the Sugar platform, and we even crossed a few of them off the list by the first three months of 2020. While planning our 2020 SugarConnection in Sydney, 2020 held different plans and reorganized.

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SugarCRM’s 2021 Year in Review

SugarCRM

2021 is the year we let SugarCRM make the hard things easier for marketing, sales, and service teams. Our CRM and Sales Impact Report revealed the blind spots, busy work, and roadblocks that lead to sales friction and contribute to customer churn. The SugarCRM team wishes you lots of health and happiness in 2022!

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SugarCRM’s 2022 Year in Review

SugarCRM

2022 is the year we let SugarCRM make the hard things easier for marketing, sales, and service teams. Our CRM and Sales Impact Report revealed the blind spots, busy work, and roadblocks that lead to sales friction and contribute to customer churn. The SugarCRM team wishes you lots of health and happiness in 2023!

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Why Customer Experience Is the New Customer Service

SugarCRM

It’s not for nothing that CX has such a commanding place in business awareness, as it’s a decisive factor in reducing churn and increasing revenues. Delivering Superb Customer Experiences Beyond 2020. There are three ingredients in realizing a high quality customer experience strategy beyond the year 2020.