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5 Ways to Improve Customer Retention With Storytelling

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Example: Pretend your company sells gym apparel— which means you have a lot of competitors. You create a video advertisement featuring a man and woman shopping for workout clothes online. Studies show that only 13% of consumers cited frequent interactions as a reason they have a relationship with a specific brand.

Retention 189
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Culture vs. Quota: How the ‘Great Resignation’ is Changing Sales

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The apparel retail sector, for example, suffered employee attrition rates of almost 20%, along with fast-food and specialty retail (11%), casual restaurants (10%), and general and grocery retail (9%). The study showed a broad range of attrition within specific companies in various industries.

Quota 100