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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. You’re a salesperson, which means your primary job is to meet with prospects and close deals. But what should a seller do after securing a new buyer?

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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. You’re a salesperson, which means your primary job is to meet with prospects and close deals. Reputation does matter in sales.

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The Best Sales Glossary for Sellers

Mindtickle

In the world of sales, effective communication is the cornerstone of success. Whether you’re a seasoned sales pro or just starting your journey, understanding and speaking the language of sales is essential to connect with prospects, build relationships, and close deals.

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Inbound or outbound sales—which one should you focus on?

Close.io

But on the other hand, outbound sales proves itself a fierce opponent. Yes, it often requires a human touch, and yes, it relies on pushing ideas onto ( sometimes ) unsuspecting prospects, but it’s one of the most powerful ways to build trust, close big deals, and maintain control. So who wins the battle?

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What Is the Real ROI of a Customer?

SugarCRM

With the right intelligence, you can identify pain points and build workflows around maximizing engagement and minimizing lost prospects. And, of course, focusing on your support efforts is central to providing fantastic CX. They make your business more accessible to your prospects, increasing the chances they’ll engage with you.

ROI 26
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The Ultimate Guide to Sales Metrics: What to Track, How to Track It, & Why

Hubspot Sales

Conversion rate by sales funnel stage (by team and by individual). Lead Generation Sales Metrics. How well are your salespeople prospecting? Email Sales Metrics. Phone Sales Metrics. Percentage of prospects who agree to a conversation. Percentage of prospects who move to the next step. Call-backs.

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38 Most Dynamic Women in Sales (The 2019 Edition)

Sales Hacker

I love the process, the aroma, and of course, that first sip. I hope it speaks to business owners who have a complex B2B sale and are stuck, or who want tremendous growth to build a strong sales organization to hit their goals. My other goal is to start a sales minor at The University of Nevada. Sales Expert and Coach.

Hiring 90