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Why the Sales Training Process Never Truly Ends

DialSource

At some point in our careers, we all fall victim to the cheesy, outdated training video. However it happened, the real question is, how much of your training do you remember? TheValueShift created an infographic that compiles research from CEB, Aberdeen Group, and The American Society of Training and Development, among others.

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Training Talks—The Future of Contact Centers: A Chat with Fred Stacey

Lessonly

We found that the best teams examine their training efforts through six key phases: Assess, Plan, Build, Learn, Practice, and Perform. That’s why we decided to create Lessonly’s Better Work Guide to Customer Service Training. For example, when leaders do live call monitoring, they need to listen for inflections in voice and tone.

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Ways the Outbound Sales CRM Accelerates your Conversion Rate

Apptivo

It aids the sales team in lead management and identifying potential sales opportunities, such as notifying them when a customer’s lease is due to expire or when a new car meets their preferences. It frequently incorporates features such as call monitoring, automated voicemails, and efficient contact logging.

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The 11 Best Sales Enablement Tools of 2022

Mindtickle

These data points capture roadblocks in the sales process, and you can offer sales rep coaching and training when needed. The biggest benefit of Mindtickle is the integrated platform of sales enablement insights, content management, coaching, and training. Seismic equips sales teams with training and content to close deals.

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Five Metrics You Must Measure In Order To Be An Effective Sales Coach

DialSource

By keeping an eye on most-improved metrics, you’ll give all of your reps a real opportunity to be recognized and celebrated — not just the usual suspects. Efficiency percentage rates tell you who’s performing well (and who’s not) based on the opportunities they’re given. Connects to meetings set: shows how strong the pitch is. .

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PODCAST 178: Why SDRs Should Report to Marketing with Amy Frampton

Sales Hacker

Our private membership connects you with a network of thousands of like-minded peers and resources, where you can tap into leadership opportunities, training, mentoring, and other services made for high-growth leaders like you. I got this opportunity to have this meta MBA, and then to do the same thing at Vulcan for the same person.

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