Partners in Excellence

OCTOBER 3, 2014

The funny thing is the customer service people I talk to on the phone are fantastic! From a customer service point of view, I can’t give them any higher compliments. I’d been receiving emails from the vendor saying, “You can save a lot of money on your wireless/mobile services.”

Customer Service 98

Customer Service Customer Wireless Vendor 98

Apptivo

JUNE 15, 2022

As interactions happen across multiple channels and leads are generated in multiple ways, managing customer information by consolidating data from every interaction from every channel, has become a necessity. under a unified customer profile in a centralised location. A great customer experience.

CRM 52

CRM Software Software Benefit 52

Lessonly

SEPTEMBER 20, 2018

So, how do high-performing customer service teams listen to their people, identify successes and challenges, and accurately assess their team’s training needs? And while we’re in one of—if not the fastest—moving industries in wireless, we’ve had some antiquated processes that we self-recognize.

Customer Service 22

Customer Service Training Customer Wireless 22

SMEI

DECEMBER 20, 2022

Digital transformation in marketing refers to the integration of digital technology into marketing processes and strategies to improve customer engagement and reach, gather and analyze customer data, and streamline marketing workflows. . CMO and CTO Partnerships in 2023. 5 Ways AI will be used in Marketing.

Trends 23

Trends Social Media Marketing Airlines 23