Increase Sales

MARCH 23, 2017

Once again I realized how truly priceless the first customer service experience really is. I did my research and discovered Data-Max Wireless. The frontline person who opened the account and scheduled the service call was incredibly friendly and competent. So a $75 service call turned into an over $2,000 sale.

Customer Service 96

Customer Service Wireless Customer Real Estate 96

Understanding the Sales Force

JULY 10, 2023

It’s been quite a while since I’ve written an article about the role that customer service plays in the retention and renewal of customers and accounts. Some products are so exclusive, and so desirable, that crappy customer service might not even stop you from buying again.

Customer 156

Customer Wireless Customer Service Call-back 156

Carew International

SEPTEMBER 4, 2018

4 Essential Ingredients for Effective Customer Service. Anyone tempted to downplay the importance of customer service need look no further than the PR nightmare playing out for Verizon Wireless in its handling of a data overage occurrence with the Santa Clara County Fire Department.

Customer Service 40

Customer Service Wireless Customer Face-to-face 40

Partners in Excellence

OCTOBER 3, 2014

The funny thing is the customer service people I talk to on the phone are fantastic! From a customer service point of view, I can’t give them any higher compliments. I’d been receiving emails from the vendor saying, “You can save a lot of money on your wireless/mobile services.”

Customer Service 93

Customer Service Customer Wireless Vendor 93

Smooth Sale

MARCH 16, 2022

Wireless earbuds can help us take the power of a focus playlist anywhere we go. Growth Hackers – Helping businesses from all over the world grow with lead generation, growth marketing, conversion rate optimization, data analytics, user acquisition, retention and sales. Stop Multitasking.

Hiring 78

Hiring Chemicals Wireless Social Media 78

Carew International

SEPTEMBER 4, 2018

4 Essential Ingredients for Effective Customer Service. Anyone tempted to downplay the importance of customer service need look no further than the PR nightmare playing out for Verizon Wireless in its handling of a data overage occurrence with the Santa Clara County Fire Department.

Customer Service 41

Customer Service Wireless Customer Policies 41

SMEI

DECEMBER 20, 2022

Digital transformation in marketing refers to the integration of digital technology into marketing processes and strategies to improve customer engagement and reach, gather and analyze customer data, and streamline marketing workflows. . 5 Ways AI will be used in Marketing.

Trends 23

Trends Social Media Marketing Airlines 23