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How Sales Reps Are Hitting Quotas Without Hitting the Streets

Sales and Marketing Management

Sales run through the phone, website or customer portal focused on the smallest opportunities and the long tail of lower-value accounts. And this dynamic has merely accelerated a long-term trend of B2B companies shifting their sales capacity from field-based to virtual models.

Lead Rank 339
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How Sugar Serve Enables Customer Self-Service

SugarCRM

Not every customer service inquiry requires a call with a live representative. Consumers seek a customer self-service portal to answer the standard questions that keep their use of your products and services running smoothly. What is Customer Self-Service? Knowledge bases or wikis.

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Top 21 Sales Training Programs and Techniques to Boost Team Performance in 2022

Highspot

Besides having a much bigger knowledge base and skill set than the average salesperson, their job is unique. From workshops to full-fledged programs, ASLAN offers a wide variety of options. QuadCoaching : A brief workshop to help managers refine their coaching technique. Sales Management Training Programs. Challenger.

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30 of the Best SaaS Partner Programs (and Why They Are So Good)

Allbound

As AppDirect co-CEO Daniel Saks points out , “80% of on-premise software vendors operate a channel program to enable other companies to sell their products, while only 20% of SaaS vendors operate similar programs.” Key Takeaway: Offering a public directory of partners can help customers find the help they’re looking for.